The packaging, shipping, and logistics of small household appliances are interconnected and mutually impactful processes. Our meticulous packaging provides reliable product protection, ensuring they are not damaged during transportation. Efficient shipping ensures timely response to customer needs and improves customer satisfaction. Furthermore, timely monitoring of logistics status ensures the safe and timely delivery of products, enhancing the company's market competitiveness. The company continuously explores and innovates, employing advanced technologies and management methods to improve the overall level of small household appliance logistics and provide consumers with superior, more efficient services.
Order Review: Upon receiving a customer order, we first review the order information, including the product model, quantity, color, delivery address, and contact information, to ensure accuracy. We also check product inventory to ensure timely delivery. If there are any errors in the order information or insufficient inventory, we promptly communicate with the customer to negotiate a solution.
Pickup and Sorting: Based on approved orders, we accurately pick goods from the warehouse. During the pickup process, we strictly adhere to the first-in, first-out principle to ensure product quality and expiration dates. After picking, the products are sorted and stored according to different logistics channels and distribution areas to improve delivery efficiency. Packaging Verification: After sorting, the products undergo a packaging verification process to check whether the packaging meets the requirements, whether the inner packaging is complete, and whether the outer packaging labels are clear. Additionally, relevant information such as the product manual and warranty card are included in the packaging to ensure customers can use and maintain the product correctly.
Transportation Vehicle Selection: We select the appropriate transportation vehicle based on the characteristics of the small appliance and the transportation distance. For short-distance transport, we can choose a van; for long-distance transport, we can choose a regular truck, container truck, or refrigerated truck based on the quantity and weight of the cargo. We also ensure that the transportation vehicle is in good condition and meets transportation safety requirements.
Cargo Loading and Securing: When loading cargo, we ensure that the cargo is properly matched according to its weight, volume, and shape to prevent movement and collision during transportation. For fragile and easily damaged small appliances, special securing measures, such as ropes and straps, are used to secure the cargo to the transportation vehicle to ensure stability during transportation.
Transportation Monitoring: We utilize logistics information systems and GPS positioning technology to monitor the transportation process in real time. Through monitoring, we can keep track of the cargo's location, transportation status, and route, allowing us to take timely action if any anomalies are detected. If the cargo is delayed or deviates from the route during transportation, we can communicate with the driver promptly and adjust the transportation plan.
